Privacy Policy

1. Introduction

This Privacy Policy (the “Privacy Policy”) explains how Food Channel Amaze Company LLC’s Food Channel product (“Food Channel,” “we,” “us”) collects, uses, shares, and protects information about you when you access or use the Food Channel platforms and products (the “Service”).

This Privacy Policy applies to information we collect through the Service, including our website, applications, and related features. It does not apply to information collected by third parties, including the third-party retailers (“Merchants”) you may transact with after clicking out of the Service. Their collection and use of your information is governed by their own privacy policies.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy is incorporated by reference into the Terms of Service for Food Channel [www.foodchannel.com/terms]. By using the Service, you hereby warrant and represent that you have read, understand and agree to this Privacy Policy and the, applicable Terms of Service and that you are over 18 years of age. PLEASE DO NOT USE OR ACCESS THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.

2. Information We Collect

Information You Provide to Us. “Personal Information” means information that alone or in combination with other information may be used to readily identify, contact, or locate you. The Personal Information we collect will be different depending on your activities on the Services. For example, to register as a creator on Food Channel, we will collect your name, and email address. If you register using a sign-in service or a social media platform such as Google SSO, we will collect the information needed to authenticate your account and any other information the platform provides in that process.

2.1 Information You Provide

We collect information you provide directly when you use the Service, including:

• Account information: name, display name, email address, password (stored in hashed form), and date of birth (used to verify minimum-age eligibility and to determine whether age-specific features apply).
• Profile information: any optional profile details you choose to add, such as a profile photo or bio.
• Content you submit: chat messages, reactions, comments, product designs, videos, posts, and any other content you post on or through the Service.
• Communications: messages you send to our support team or feedback you submit.
• Payment information (if applicable): if you subscribe to a paid feature of the Service, billing details are processed by our third-party payment processor [Stripe]. We receive limited transaction information (such as confirmation of payment, last four digits of the payment card, and billing address) but do not store full payment card numbers.

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical and usage information, including:

• Device information: device type, operating system, browser type and version, device identifiers, screen resolution, and language settings.
• Connection information: IP address, internet service provider, and approximate geographic location derived from your IP address.
• Usage information: the streams you view, the duration of your viewing, the chat messages you send or react to, the products you click on, your order history (exclusive of payment information provided to our third-party payment processor), the features you use, the dates and times you access the Service, and pages or screens you visit.
• Click-out information: when you click a product link to a third-party website, we record the click. We do not, by default, receive information from the destination Merchant about whether you completed a purchase or how much you spent.
• Cookies and similar technologies: see Section 5 for details.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Sign-in providers: if you choose to create an account or sign in using a third-party identity provider (such as Google), that provider shares basic profile information with us (typically name, email address, and profile image). We do not receive your password from these providers.
• Service providers: vendors that help us operate the Service may provide us with information collected on our behalf, such as analytics data and security threat intelligence.

Blog. The Service may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@foodchannel.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets. The Service may include social media features, such as the Facebook like button and share buttons. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the features to function properly. Certain social media features are hosted by the applicable provider (e.g. Facebook). Your interactions with these features are governed by the privacy policy of the company providing the features.

Single Sign-On. You may be able to log into the Service using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on the Services to your profile page to share with others within your network.

3. How We Use Information

We use information collected through the Service to:

• provide, operate, and maintain the Service, including authentication, content delivery, and customer support;
• personalize your experience, including recommending streams and content;
• communicate with you about the Service, including service announcements, security alerts, and (where you have opted in) marketing communications;
• verify your eligibility to use the Service, including age verification and compliance with sanctions screening;
• monitor for, prevent, and respond to fraud, abuse, and security incidents;
• analyze usage to improve, develop, and test new features;
• comply with legal obligations and respond to lawful requests from public authorities;
• enforce our Terms of Service and Community Guidelines; and
• with your consent, for any other purpose disclosed at the time of collection.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@foodchannel.com. You may not opt-out of the transactional emails we send in connection with your use of the Services (e.g. email notification of individual account activity, such as shipment of an order, or broader account notifications such as changes to Food Channel’s policies).

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here.

We use Performance Information to analyze and better understand the characteristics of successful offerings and campaigns and to improve the performance of our sellers and the overall Service.

We process Personal Information in the United States. Please note that you are agreeing to the transfer of your Personal Information to the United States and other locations throughout the world. Your Personal Information will be processed in accordance with this Privacy Policy.

We may use your content to train AI models and provide AI based features and functionality to the platform.

4. How We Share Information

We share information in the following circumstances:

4.1 Service Providers

We share information with vendors who provide services on our behalf, such as cloud hosting, payment processing, analytics, email delivery, customer support, content moderation, and fraud prevention. These providers are contractually limited to using your information only as needed to perform their services for us.

4.3 Third-Party Retailers

When you click a product link in a stream or elsewhere on the Platform, you are directed to the Merchant’s site. We share with the Merchant the information necessary to deliver you to that destination, which may include a referral identifier. The Merchant’s collection and use of your information after the click is governed by the Merchant’s own privacy policy.

4.4 Affiliates

We may share your personal information with our corporate affiliates, including our parent company, subsidiaries, and entities under common ownership or control with Food Channel. These affiliates may use your personal information for the purposes described in this Privacy Policy, including to provide and improve our products and services, deliver customer support, conduct internal analytics and research, personalize your experience, and for marketing and promotional communications (where permitted by law). All affiliates are required to handle your personal information in a manner consistent with this Privacy Policy and applicable data protection laws.

4.5 Other Users

Some information you provide is visible to other users by design. Your display name, profile photo, and any chat messages or reactions you post in a stream are visible to other viewers and to the host. Choose what you share accordingly.

4.6 Legal and Safety

In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including meeting law enforcement requirements. We may access, preserve, and disclose your Personal Information and content if we believe doing so is required or appropriate to comply with law enforcement requests, such as a court order or subpoena, bankruptcy proceedings, or similar legal process or when we believe in good faith that disclosure is necessary to protect our rights or the rights of others. Specifically, we may disclose your information to a complainant who alleges that your activities have violated their rights or policies (e.g. where your product, design, campaign or advertisement is the subject of an investigation). We may also disclose your information where you have alleged violation of your rights by another party.

4.7 Corporate Transactions

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

We may also disclose your personal information to any other third party with your prior consent. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.8 With Your Consent

We may share information for other purposes with your consent or at your direction.

4.9 AI Training. We may share your content to train AI models and provide AI-based features and functionality to the Services.

4.10 Sale of Your Personal Information

We may sell or share your Personal Information with third parties for monetary or other valuable consideration, as those terms are defined under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We sell or share the categories of Personal Information described in the “Personal Information We Collect” section of this Privacy Policy to the categories of third parties described in the “How We Disclose Personal Information” section for the purposes described there. Residents of certain U.S. states have the right to opt out of the sale or sharing of their Personal Information. You may exercise this right at any time by using our “Do Not Sell or Share My Personal Information” link (where available) or by following the instructions in the “Your Privacy Rights” section below, and we will honor your request as required by applicable law.

4.11 Strategic Partners

We may share aggregate, anonymized data with certain marketing and content licensing partners. Where a partner or agency compensates sellers directly, we will also share performance data with the partner to enable those payments.

5. Cookies and Similar Technologies

We and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We also use cookies, to remember users’ settings (e.g. language preference), for authentication and other similar services. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of the Service may be limited.

5.1 What We Use. We use cookies, web beacons, pixel tags, local storage, and similar technologies (collectively, “cookies”) to operate the Service, remember your preferences, analyze usage, and (where applicable) deliver and measure marketing.

5.2 Categories. Cookies on the Service fall into the following categories:

• Strictly necessary: required to operate the Service, including authentication, security, and basic functionality. These cannot be disabled.
• Analytics: help us understand how the Service is used so we can improve it.
• Functionality: remember your preferences (e.g., language, display options).
• Marketing: if used, help us measure the effectiveness of marketing campaigns and (in some cases) deliver targeted advertising.

5.3 Your Choices. When you first visit the Service, we present a cookie preferences banner that lets you accept or reject non-essential cookies during your visit.

5.4 Browser-Based Signals. We honor opt-out preference signals sent by your browser, such as Global Privacy Control (GPC), where required by applicable law. We do not currently respond to “Do Not Track” signals because there is no consensus standard for how to interpret them.

6. Your Choices and Controls

6.1 Access and Update. You can access and update your account information at any time through your account settings. Some information is required to operate the Service and cannot be removed without closing your account.

6.2 Account Deletion. You can delete your account at any time through your account settings, or by contacting us at privacy@foodchannel.com. After deletion, we may retain certain information as required by law, for legitimate business purposes (such as fraud prevention), or where information has been incorporated into recordings or other users’ content.

6.3 Communications Preferences. You can opt out of marketing emails by following the unsubscribe instructions in any marketing email or by adjusting your account communication settings. We may continue to send you transactional and service-related communications (for example, security alerts and account notices) regardless of your marketing preferences.

6.4 Cookies. Manage cookie preferences as described in Section 5.

6.5 Push and In-App Notifications. If our applications send push notifications, you can control them through your device settings.

7. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention varies by data type:

• Account information: retained while your account is active, plus a reasonable period after deletion for backup, fraud prevention, and dispute resolution.
• Chat messages and reactions: retained for the duration of the relevant stream and any associated recording.
• Recordings: retained according to host settings and our retention practices.
• Logs and analytics: retained for a limited period in identifiable form, then aggregated or deleted.
• Information required by law: retained for the period required by applicable law, regardless of the foregoing.

8. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure. We cannot guarantee the security of your information, and you transmit information to us at your own risk.

If we become aware of a security incident affecting your information, we will notify you and applicable authorities as required by law.

9. Children’s Privacy

9.1 Minimum Age. The Service is not directed to children. We do not knowingly collect personal information from anyone under 18.

9.2 If We Discover an Underage User. If we learn that we have collected personal information from a person under 18, we will terminate the account and delete the associated information consistent with applicable law. If you believe someone under 18 may have provided personal information through the Service, please contact us at privacy@foodchannel.com.

10. International Users and Data Transfers

The Service is operated from the United States. Information we collect is processed in the United States and other countries where our service providers operate. If you access the Service from outside the United States, you understand that your information will be transferred to and processed in the United States, which may have data-protection laws different from those in your country.

European General Data Protection Regulation 2016

This Privacy Policy applies specifically to all users from whom we collect and process data with the European Union and who are European Citizens. We take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to.

How You Can View, Change, or Remove Information. To view or change your information, please see the Your Choice and Control section above. If you want to make a request related to your privacy rights under the GDPR request, you can do so here: https://forms.gle/UFteXrxeU8BHvNBt6

Information On The Use and Processing Of Your Data and The Lawful Bases.

What You Can Expect From Us. We will always comply with the standards, procedures, and requirements of EU data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. In order to process your order and deliver your purchases to you, we may have to pass your information to some of our service providers. We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right. We may on occasion notify you by email about changes to our terms and conditions, or other important changes to our website or our service. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and postcode details to check against any other Fraud Prevention Scheme. If you believe your details are incorrect you may correct those details by following the procedure below. We will not pass your information to any third parties except where required to do so as a part of our affiliate program, the sale, disposal or transfer of our business, in whole or in part.

International Transfers. If we are required to transfer your personal data out of the EEA, we will ensure adequate protection and security by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

Your Legal Rights. Under certain circumstances and depending on where you live, you may have rights under data protection laws in relation to your personal data.

These may include:

Privacy Rights Specific to European Union Residents

Some data protection laws, including the European Union’s General Data Protection Regulation (“GDPR”), corresponding legislation in Switzerland and in the United Kingdom, and some U.S. state laws, provide you with certain rights in connection with Personal Data you have shared with us. If you are resident in the European Economic Area, you may have the following rights:

• The right to be informed. You are entitled to be informed of the use of your Personal Data. This Privacy Policy provides such information to you.
• The right of access. You have the right to request a copy of your Personal Data which we hold about you.
• The right of correction: You have the right to request correction or changes of your Personal Data if it is found to be inaccurate or out of date.
• The right to be forgotten: You have the right to request us, at any time, to delete your Personal Data from our servers and to erase your Personal Data when it is no longer necessary for us to retain such data. Note, however, that deletion of your Personal Data will likely impact your ability to use our services.
• The right to object (opt-out): You have the right to opt-out of certain uses of your Personal Data at any time.
• The right to data portability: You have the right to a “portable” copy of your Personal Data that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your Personal Data stored on our servers / IT environment to another service provider’s servers / IT environment.
• The right to refuse to be subjected to automated decision making, including profiling: You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
• The right to lodge a complaint with a supervisory authority.

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. To make these requests, you may contact us using the contact information below, and we will consider your request in accordance with applicable laws. For your protection, we may need to verify your identity before responding to your request. We may respond to your request by letter, email, telephone or any other suitable method. If we no longer need to process Personal Data about you in order to provide our Services or our Sites, we will not maintain, acquire or process additional information in order to identify you for the purpose of responding to your request.

In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

11. U.S. State Privacy Rights

If you are a resident of certain U.S. states, you may have additional rights regarding your personal information.

11.1 California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), gives you the following rights:

• Right to know: request information about the categories and specific pieces of personal information we collect, use, disclose, sell, or share.
• Right to delete: request deletion of personal information we have collected from you, subject to exceptions.
• Right to correct: request correction of inaccurate personal information.
• Right to opt out of sale or sharing: direct us not to “sell” or “share” (including for cross-context behavioral advertising) your personal information.
• Right to limit use of sensitive personal information: direct us to limit the use and disclosure of your sensitive personal information to certain permitted purposes.
• Right to non-discrimination: exercise these rights without receiving discriminatory treatment.

To exercise these rights, contact us at privacy@foodchannel.com or use https://forms.gle/UFteXrxeU8BHvNBt6;. To opt out of “sale” or “sharing” of personal information for advertising purposes, click “Do Not Sell or Share My Personal Information” at https://forms.gle/WJqpY71pS9bFC4uB6 or send a Global Privacy Control signal from your browser.

Categories of personal information we have collected in the preceding 12 months, the sources of that information, the purposes of collection, and categories of recipients are described in Section 2 (Information We Collect), Section 3 (How We Use Information), and Section 4 (How We Share Information). We do not knowingly sell or share personal information of consumers under 18.

California Consumer Privacy Act Privacy Policy

Information for California Residents – California Consumers’ Rights and Choices

If you are a California resident, California law permits you to request Information regarding the:

• Categories of Personal Information (as defined by applicable California law) collected, sold or disclosed by us;
• Purposes for which categories of Personal Information collected by us are used;
• Sources of information from which we collect Personal Information; and
• Specific pieces of Personal Information we have collected about you.

In addition, if you are a California resident you may:

• Opt-out of the sale or disclosure of your Personal Information, in some circumstances;
• Opt-out of receiving marketing communications from us; however, you may still receive administrative communications regarding the Services;
• Opt-in to certain financial incentive programs we may offer related to the collection, sale, or deletion of your Personal Information; and
• Request deletion of your Personal Information by us and our service providers, in some circumstances.

You will not be discriminated against for exercising your rights under the California Consumer Privacy Act.

Collection of Personal Information from California Residents.

Categories of personal information we may have collected from California residents in the past 12 months: Identifiers, Commercial Information, Internet/Electronic Activity, Inferences

Categories of sources from which we may obtain your “Identifiers, Commercial Information, Internet/Electronic Activity, Inferences”: Described in Section 1.

The purposes for collecting your “Identifiers, Commercial Information, Internet/Electronic Activity, Inferences” include: to register you as a new user, process and deliver your order, manage payments, fees and charges, collect and recover money owed to us, manage our relationship with you, notify you about changes to our terms or privacy policy, ask you to leave a review or take a survey, enable you to partake in a prize draw or competition, administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), deliver relevant website content and advertisements to you, measure or understand the effectiveness of the advertising we serve to you, use data analytics to improve our website, products/services, marketing, customer relationships and experiences, and make suggestions and recommendations to you about goods or services that may be of interest to you

Categories of third parties we may sell your personal information to: We do not sell personal information to third parties.

Categories of third parties we may otherwise share your personal information with: Advertising networks, Internet service providers, Data analytics providers,

Operating systems and platforms, Third-Party Sellers, Payment Processors, Fulfillment Vendors

Requests. You can make requests related to your California privacy rights at the attached links:

Access My Personal Information: https://forms.gle/UFteXrxeU8BHvNBt6;

Delete My Personal Information: https://forms.gle/UFteXrxeU8BHvNBt6;

Do Not Sell My Personal Information: https://forms.gle/UFteXrxeU8BHvNBt6.

Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, email addresses, etc.).

When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.

Information Collected Related to California Residents

During the last twelve (12) months, we have collected the following categories of personal information from consumers.

We obtain the categories of Personal Information listed above from the following categories of sources:

• Directly from our customers or their agents. For example, from information that customers input into our mobile app.
• Indirectly from our customers or their agents. For example, through information we collect from our clients in the course of providing Services to them.
• Directly and indirectly from activity on our website. For example, from website usage details that are collected automatically. In addition, like many companies, we use “cookies” which are small text files a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and to track usage behavior of, for example, the webpages you visit.
• From social media websites, such as Facebook, Twitter, and LinkedIn.
• From third parties that assist us in providing certain transactions and services (e.g. payment processing, hosting), even though it appears that you may not have left our Site.

11.2 Other State Residents

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, or another U.S. state with a comprehensive privacy law, you may have rights to:

• confirm whether we process personal information about you and access that information;
• correct inaccuracies in your personal information;
• delete personal information we have collected from you;
• obtain a portable copy of personal information you provided;
• opt out of targeted advertising, sale of personal information, and certain forms of profiling.

To exercise these rights, contact us at privacy@foodchannel.com or use https://forms.gle/UFteXrxeU8BHvNBt6;

11.3 How We Verify Requests

We may need to verify your identity before responding to a privacy rights request. We typically do this by asking you to confirm information already associated with your account. We will not require you to create an account in order to make a request.

11.4 Authorized Agents

You may use an authorized agent to submit a request on your behalf. The agent must provide proof of authorization, and we may require you to verify your identity directly.

11.5 Appeals

If we deny your request and you are a resident of a state that requires an appeal mechanism (such as Virginia, Colorado, or Connecticut), you may appeal by contacting us at privacy@foodchannel.com with the subject line “Privacy Appeal.”

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects when the most recent changes took effect. If we make material changes, we will notify you by email at the address associated with your account before the changes take effect, or by another reasonable means.

Your continued use of the Service after the effective date of any updated Privacy Policy constitutes acceptance of the updated terms.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Food Channel Amaze Company LLC
Attn: Privacy
150 Paularino, Suite D-200
Costa Mesa, CA 92626
Email: privacy@foodchannel.com