Innovation Comes in Many Forms
The reality is, chains are innovative. Chains spend a fortune on ideas, and on testing menu concepts, all so they can bring you exciting food that is prepared well. Yes, there are standards for consistency from state to state, from franchisee to franchisee. But those standards don’t mean the food isn’t good.
A chain’s reputation depends on the food, the service, the food safety, and the restaurant environment all being above average—and we can hold them to that higher standard more easily than you can a single independent.
We all support mom & pops, but there is room for both kinds of restaurants in our food repertoire. Embrace the chain without shame and enjoy your food!
Publisher’s Corner is a weekly dive into the world of dining and food that you can find on foodchannel.com!